Drive Revenues and Reduce Expenses through Better Golf Operations

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• December 29, 2010 Introducing Golfops.com

• July 13, 2010 The Customer Corridor of a Golf Resort

• June 21, 2010 Introducing the NGF Customer Satisfaction Index (NGFCSI)

• June 4, 2010 Can’t Buy Me Love & Can’t Buy Me Loyalty

• April 15, 2010 Customer Satisfaction Fund Beats the S&P 500 by 250%!

• April 6, 2010 The Customer Asset – a Crystal Ball Into the Future

• March 26, 2010 Customer Needs – The Corridor of a Public Golf Course

• March 17, 2010 Think You Know Your Customers? You Probably Don’t

• January 19, 2010 NGF’s 2010 Customer Loyalty Awards

• January 11, 2010 Your Infrequent Golfer Plays Frequently – Just Not With You

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